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FAQ2023-09-27T06:58:13+00:00

From scratch removal and protectant to polish and ceramic coating, read our most frequently asked car care questions below to learn how to best care for your car with Nu Finish® and Nu Vinyl® products.

Does Scratch Doctor® contain silicone? I want to make sure it’s safe to use on my sunglasses to remove scratches.2019-12-13T21:21:25+00:00

Nu Finish® Scratch Doctor® does contain silicone emulsions. It was not specifically designed to be used on plastic or glass surfaces, but it has been known to work on these surfaces. We always recommend first testing any product on an inconspicuous area to gauge its effect on that surface.

Can I use Nu Finish® Scratch Doctor® to remove scratches in our plexiglass and plastic headlights?2019-11-15T18:05:59+00:00

Scratch Doctor® was formulated to remove surface scratches from painted metal surfaces. We have seen it work wonders on plastic surfaces as well, but we always recommend that you test it in an inconspicuous area before applying anything the first time to a large area.

I have a relatively deep scratch on the passenger door of my car. How will Nu Finish® Scratch Doctor® help improve its appearance?2019-12-13T20:50:24+00:00

Most scratch removers use harsh abrasives to remove layers of your car’s paint. This will, in turn, conceal the scratch by removing layers of paint much like sandpaper does to wood, dulling your paint’s surface. Scratch Doctor® uses organic compounds and microemulsions to smooth the sharp edges of the scratch. It is designed to soften the edges of the scratch with each application without harming your car’s surface. And it will improve the appearance of even deep scratches, but if you can see the metal beneath the paint only a body shop can repair your paint.

Can I use Nu Finish® Scratch Doctor® on my headlights to remove the haze?2019-11-15T18:04:13+00:00

Scratch Doctor® works great on headlight lenses to restore them to their original condition. You will need to apply some pressure and perhaps more than one application, but you will be happy to see the improvements Scratch Doctor® can make on your old headlights.

I followed the instructions on some small scratches but still wasn’t able to remove them from my car’s finish. Am I doing something wrong?2019-11-15T18:03:13+00:00

No, but sometimes it takes more than one application to remove the surface scratches. It’s important to work the product thoroughly into the car’s paint. Continue to work it in using pressure until the product disappears. Then, you can wipe off the excess to a shine. You can repeat this as many times as necessary, but you should see an improvement in the appearance of the scratch in the first application.

What is a scratch, in reality?2019-11-15T18:02:16+00:00

A scratch is a fine indentation that can be seen by the naked eye due to the refraction of light. Picture a scratch as a very thin valley in your car’s paint. Each side of the valley is sharp and refracts the sunlight in such a way that it is visible to the naked eye.

I put the product on the car and wiped it off, and nothing happened. Why didn’t it work?2019-11-15T18:01:35+00:00

First off, all scratches are unique with varying depths and severity. While we think Scratch Doctor® is magical, we want you to understand that there are certain scratches it won’t be able to remove. Your scratch might be too deep for it to be repaired without touch-up paint from a body shop. Secondly, you need to thoroughly work the product into the surface and create a certain amount of friction to activate the product. Simply applying the product to the affected area won’t repair the scratched surface.

Will Nu Vinyl® help protect and shine my plastic trim above my wheel well and on my bumper?2019-11-15T17:59:50+00:00

Definitely. We have not found a longer lasting product for vinyl and plastic trim than Nu Vinyl® Protectant. And since Nu Vinyl® dries to a glossy film, it will not attract unsightly dust in areas like your bumper or vinyl trim like other protectants on the market.

Can I use Nu Vinyl® Protectant on leather as well?2019-11-15T17:58:54+00:00

Yes, you can use Nu Vinyl® on leather, rubber, plastic trim, and vinyl surfaces. We recommend you first apply the product to an inconspicuous area to make sure it will give you the results you are expecting. Nu Vinyl® works great on leather boots, luggage, and furniture as well.

Can I use Nu Vinyl® on my headlights to remove the haze and improve visibility?2019-11-15T17:57:49+00:00

Nu Vinyl® was not specifically designed to remove haze on plastic headlights. We always recommend you first test any product in an inconspicuous area on an untested surface. Nu Vinyl® works great on plastic trim so we think you should have positive results with this application as well.

I am having trouble finding Nu Vinyl® where I normally buy my automotive products. Can you help me find a location near me?2019-11-15T17:56:05+00:00

Nu Vinyl® Protectant is not available at all stores.  Many hardware chains carry our product, but it can also be found thru some online retailers like Amazon.com

How can I protect my dashboard from fading and cracking from the harmful effects of UV rays?2019-11-15T17:53:23+00:00

The best way you can protect your dashboard is by applying a protectant after every time you wash your car. Nu Vinyl® Protectant will help restore and protect your vinyl dashboards, tires, and plastic trim from the harmful effects of the sun with regular applications.

What surfaces should I not polish with Nu Finish® Car Polish?2019-11-15T17:49:25+00:00

We always recommend that you first try Nu Finish® Car Polish on an inconspicuous area, even if you are polishing your car. Do not use Nu Finish® Car Polish on vinyl, plastic trim, simulated wood, rubber or flat paint. Also, do not use Nu Finish® Car Polish on areas like tile floors and bathtubs. It makes the surfaces extremely slippery and could cause injury to others.

What other uses are there for Nu Finish® Car Polish besides polishing a car?2019-11-15T17:47:52+00:00

Nu Finish® Car Polish works great on fiberglass boats, airplanes, motorcycles, and recreational vehicles. Nu Finish® Car Polish can also be used on chrome, and it works great to protect against salt spray, bird droppings, tree sap, and road tar. Some customers report using Nu Finish® Car Polish on stainless steel, copper, kitchen cabinets, refrigerators, guitars, granite countertops, and much more.

Can I apply Nu Finish® Car Polish in direct sunlight?2019-11-15T17:45:54+00:00

Yes. Nu Finish® Car Polish, unlike conventional car waxes, can actually be applied in direct sunlight. It’s specially formulated so that the polish doesn’t bake into the surface and become difficult to remove like most car waxes.

How long will Nu Finish® Car Polish last?2019-11-15T17:44:48+00:00

Independent laboratory tests have proven that Nu Finish® Car Polish can last for a whole year in standard weather conditions. If you were to wash your car every week for a whole year, water would still bead on your car’s finish after the 52nd car wash. The beading on your car’s paint is a sure sign that your paint is being protected. We recommend that you apply a second coat of Nu Finish® Car Polish 30 days after your first application for maximum protection.

Can I apply Nu Finish® Car Polish over a recent application of carnauba wax?2019-11-15T17:43:58+00:00

We recommend that you do not have a previous coating of wax on the car prior to applying any car polish. You won’t harm your car’s finish by applying Nu Finish® over a coating of wax. In order to achieve maximum results, a polish or wax needs to adhere directly to the paint. Applying a product over the pre-existing coating of wax will not allow the polish or wax to work properly. Carnauba wax breaks down relatively quickly so once the surface is clear of a coating of wax, you will be able to apply Nu Finish® Car Polish to achieve your best results.

Why do you recommend waiting 30 days to apply a second coat of Nu Finish®? Is there a curing or bonding time required?2019-11-15T17:42:14+00:00

After applying a car polish or wax, oxidation is known to return to the surface after the first application. This oxidation might not be visible at first. A second application after 30 days helps to remove this oxidation, or dead paint, and will offer you maximum protection from the elements.

Does Nu Finish® contain silicone? Are car polishes that contain silicone bad for my car’s paint?2019-11-15T17:41:18+00:00

Yes, Nu Finish® Car Polish does contain silicone. Car polishes and waxes that contain silicone are not bad for your car. In fact, all car polishes actually contain silicone, if only for lubricity. Today’s silicone emulsions found in car polishes will not cause “fish eyes,” which are small circular craters that appear in the finish of new applications of paint. Applying fresh paint to the surface of your car that was recently waxed or polished may cause fish eyes in the paint if the proper steps weren’t taken to remove the silicone or wax prior to repainting the car. But fish eyes don’t appear in your paint’s surface if you are polishing a dry, painted surface.

What is the difference between a paste and liquid polish or wax?2019-11-15T17:38:44+00:00

Pastes and liquids differ mainly in their application process. Some people prefer pastes to liquids because it is a more traditional method of applying protection to your car’s finish; others prefer to add that same protection in less time. Nu Finish® Paste Car Polish is one of the only soft pastes in the market today, making it much easier to apply than your traditional carnauba paste waxes.

Does Nu Finish® Car Polish provide UVA/UVB protection?2019-11-15T17:37:43+00:00

Nu Finish® Car Polish does have UV protection. In fact, we originally tested our car polish on automobiles in Florida in order to expose them to the greatest punishment. Our results ultimately lead to the statement that our product is the once-a-year car polish.

What is the difference between a polish and a conventional wax?2019-11-15T17:35:45+00:00

Conventional waxes don’t last long because the common ingredient in these products, carnauba wax, breaks down quickly in everyday conditions. Neither Nu Finish® Liquid nor Nu Finish® Paste Car Polish contain carnauba waxes. No other liquid or paste products can make that claim. Nu Finish® is made up of a series of zinc cross-linking polymer emulsions that help it last longer than any other polish on the market. This is why Nu Finish® is called “The-Once-A-Year Car Polish.” Watch how Nu Finish® makes water bead month after month.

After months of storing the Nu Finish® Paste, a liquid appears to have separated from the white paste. Will it harm my car’s finish?2019-11-15T17:40:54+00:00

It sounds like your paste may have been exposed to air but that should not be a concern. Our paste is thixatropic, so you should be able to do some minor stirring to bring the product back to its original paste form. Keep in mind that our paste is a soft paste so it will appear more like a cream than a conventional, hard wax. Nu Finish® Paste has an extremely long shelf life and be assured that it will not harm your paint before or after it returns to its original soft paste form.

What can I protect with Nu Vinyl®?2019-11-15T17:29:18+00:00

Nu Vinyl® works great on dashboards, doors, plastic trim, and leather trim. Try it on leather boots, vinyl seat cushions, and rubber molding to protect them from harmful UV rays and harsh weather-related conditions. There are hundreds of other uses for Nu Vinyl® around your home.

What makes Nu Vinyl® different than other protectants?2019-11-15T17:25:29+00:00

Most protectants never dry because they are loaded with inexpensive silicones. But Nu Vinyl® Protectant dries to a hard, flexible film so it won’t attract dirt. And it is a one-step application that doesn’t require any buffing to remove excess formula. So it restores your vinyl to a brilliant shine that will protect your vinyl, rubber or leather longer than any other protectant on the market today.

How do I remove the white haze left behind on the plastic trim on my automobile?2019-11-15T17:03:03+00:00

Plastic trim is porous and sometimes difficult to remove. The white discoloration you are seeing is the clay that is in all car polishes. Use mineral spirits for removing the white residue left behind on plastic trim. Car polishes and waxes contain a cleaner that will leave a haze on plastic trim.You may need to use a tooth brush or an applicator like a tooth brush that can get into the deep pores in the plastic. It could take more than one application, especially if the polish was applied some time ago due to the exposure to ultraviolet rays.

After I polished my car, the surface has swirls, or a white haze. What does this mean?2019-11-15T22:02:23+00:00

You probably have oxidation. You don’t usually see oxidation, but the dulling of your paint’s finish is a sign of oxidation. Oxidation is caused by the weathering of the painted surface on your car, primarily from the intensity of the sun’s rays as well as exposure to moisture. The natural oils are lost because the sun dries out the top layers of paint. If these oils aren’t replaced, the paint oxidizes. Your car’s color slowly changes due to oxidation, stripping your car of the shine that it once had when it left the showroom. The surfaces that are most affected are the flat surfaces, such as the hood, roof and trunk of the car because of exposure to direct sunlight. Oxidized paint is also described as “dead paint.”

How do I remove dead paint and oxidation from my paint’s surface?2019-11-15T17:03:55+00:00

Use a prewax cleaner or a liquid oxidation remover to remove dead paint and oxidation. If your paint is seriously weathered and has lost all of its glossy appearance, you may need to use a polishing compound to remove heavily oxidized finishes. You should then polish your car with Nu Finish Car Polish once the oxidation has been removed in order to protect your paint’s surface and provide a long-lasting shine.

How do I avoid getting swirl marks or scratches on my car?2019-11-15T17:06:34+00:00

Swirl marks are microscopic scratches in your car’s finish. Harsh polishing pads, automatic car washes or cloths that have picked up abrasives from improper storage may also cause swirl marks. To avoid getting swirl marks, thoroughly wash your car’s finish before applying a car polish. Always use a clean, 100% terry cloth towel so the sensitive paint on your car has less of a chance of being scratched.

How do I remove fine scratches and haze from my car’s paint?2019-11-15T17:08:35+00:00

Nu Finish Scratch Doctor® has been proven by independent laboratory tests to remove surface scratches better than any other scratch remover on the market. Also, most scratch removers will actually leave more scratches behind than they remove. Scratch Doctor® will not create additional scratches, and tests proved that it was the least abrasive of any of the surface scratch removers tested.

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